How to close your Fizz Card
We get it – Fizz isn't for everyone. To close your card and the line of credit attached to it:
Make sure your balance is paid off in full
Send a message to customer support in the Fizz app, or email [email protected] saying that you'd like to close your account.
It's as simple as that!
Please note that once you've closed your card, you are not able to reopen it under any circumstances.
Automatic closures
If you signed up for a Fizz Membership before applying for a Fizz Card, your Fizz Card will be closed once your current Membership term expires (if you've disabled auto-renew on your Membership subscription in the app).
You can renew your Membership in the app at any time before it expires. To avoid having to remember to renew your Membership each cycle, you can set your Fizz Membership to renew automatically in the app.
If you had a Fizz Card before September 2024 and later signed up for a Membership, then cancelling your Fizz Membership won't have an effect on your Fizz Card.
Credit effects
It's important to note that closing a line of credit can have a negative, but usually temporary, impact on your credit score (particularly if Fizz is your first line of credit), because doing so can decrease the average age of your credit accounts. The impact will vary based on factors like your credit utilization, your average account age, and your credit mix.
However, Fizz does not delete the credit history you've built up while you've had the card, so even if you do choose to close your Fizz Card, your credit report should still show your repayment history with Fizz.
*This communication is for informational purposes only and should not be considered financial advice. Fizz is not a credit services or credit repair organization.*