A derogatory mark is a negative, long-lasting indication on your credit report(s) that generally means you didn’t pay back a loan as agreed. As long as you make your Fizz payments on time, you should not see any derogatory remarks from us.
Just as we report your on-time payments of Fizz, we will also report missed payments. If you see a derogatory remark that you believe to be a mistake, please get in touch.
FAQs
How will the line of credit available through my Fizz card appear on my credit report?
You will likely see the "Fizz / Lead Bank." Lead Bank is our partner bank and the lender of record on your line of credit.
What should I do if I think Fizz has inaccurately reported me to the credit bureaus?
Please contact us immediately and we will try to help you resolve the issue. You can reach us through the in-app chat, by email at [email protected], by leaving us a voicemail at (940) 260-2704, or by writing us at ShoulderTap Technologies, Inc. d/b/a Fizz, 40 Wooster Street, Level 2, New York, NY 10013.
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